Your First Visit
At your first visit, you will be greeted with smiling faces who are happy to welcome you to our office
At your first visit, you will be greeted with smiling faces who are happy to welcome you to our office. Once we have your new patient paperwork completed and have you comfortably seated, we will need to obtain a complete set of radiographic images. A full mouth x-rays series consists of 14-20 images of your individual teeth. Our office is also equipped with a panoramic x-ray that is able to give us an image of your mouth and jaw in 1 complete image. These radiographic images will be necessary to properly diagnose and treat. We also take intra-oral camera images as needed. An intra-oral camera is small, about the size of a dental mirror. These images are saved to your electronic dental chart and can be enlarged on a tv screen in front of you to help explain what is happening in your mouth and can also be referenced in the future to track any changes.
Then you will get to meet with Dr. Randall. Before we lean you back to take a look, her exam begins with a conversation, seated upright, to get to know you and what dental care you are seeking. Dr. Randall will discuss with you your past dental treatment, your reasons for seeking care, and what you desire for results. The x-rays or images that were just taken will be enlarged on a tv screen in front of you as she walks you through what she sees. We love to show you your teeth on an x-ray even when they look great! Or should we say *especially* when they look great. Then, a thorough examination will be completed, and we will then at that point, lean you back in the chair. In addition to assessing the health of your teeth and gums, her examination includes looking for signs of head and neck cancer, sleep apnea, and TMJ dysfunction. Your questions and participation during the examination are most welcome. Dr. Randall is happy to provide thorough explanations because she believes your understanding and trust is vital to the success of your treatment.
Any treatment that is recommended will then be discussed. You will be told what is wrong and how it can be fixed. Dr. Randall will also provide options with pros and cons, so that there can be a conversation on what your best solution may be. It may be discussed what will happen if the problem is not addressed, but there are never any sales gimmicks or pressure.
We will always strive to have your cleaning completed during this same appointment because we recognize the value and convenience in not having to make another appointment. Dr. Randall will even perform these cleanings herself when needed, and sees it as an opportunity to spend even more time getting to know you. Although completing a cleaning in the same visit is not always possible, for example if we need to have more time dedicated to in-depth discussions or if you require a deeper cleaning.
We will generate a copy of your treatment plan for you to take home, so then at the end of your appointment, our administrative team can walk you through the details of your treatment plan. At this time will discuss financials, insurance coverage, and planning of future appointments.
Our hope is that you walk away from your first dental visit with knowledge about your oral health and peace of mind that we will take care of you.